Return and Refund
Oshun Beachwear intends for its clients to get the best experience browsing and buying on our website, having that in mind we have developed our website in order to allow your shopping here to be safe, fast and simple.
All the products displayed in our website are in stock, as such, by making a purchase on our website we’ll send it to your address in two days time. Our headquarters is in Portugal’s capital, Lisbon. In the event of any setback regarding shippment of the goods we’ll get in contact with you directly. In order for that to be possible it’s important that you maintain your personal information up to date on our website. If you want more details regarding shipping costs and delivery time please get in contact with us.
Return and Refund
Step 1. If for any reason you wish to exchange a product purchased from Oshun Beachwear, please contact us via email: firstname.lastname@example.org within 14 days after receiving your order.
It is important to note that we only accept for exchange or return items that are in the original condition and still with the label.
Step 2. The return costs are at the expense of the customer and we are not responsible for losses during this process, so we suggest that you always use tracking shipping to our website (provided by e-mail when requesting the exchange or return). If you want to choose a second item, Oshun Beachwear will cover the costs.
Step 3. The customer should inform us by e-mail about the new product and size she wants, so that we can check the availability in stock. If there is no such reference of product and size, we will send you the money within 7 days after receiving the purchase.
** In the event of a shipping error or problem with the product, Oshun Beachwear assumes responsibility for the exchange.